This privacy notice sets out how Brandsistency uses and protects any information that you give us when you use this website. We’re committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this notice, which is written to be compliant with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

What information we collect

We may collect the following information:

  • Name, job title and organisation;
  • Contact information including email address and telephone number;
  • Digital data such as IP address;
  • Demographic information such as postcode, preferences and interests;
  • Other information relevant to customer surveys and/or offers.

How we use the information we collect

We require this information to understand your needs and provide you with a better service and, in particular, for the following reasons:

  • Internal record keeping;
  • We may use the information to improve our products and services;
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
  • We may use the information to customise the website according to your interests.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting but only if you’ve told us that you wish this to happen.

How and how long we keep information

We’re committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All the information you submit is stored on secure servers, which may be located outside the European Union. When that is the case, we ensure your privacy rights are protected as required by the GDPR.

We’ll keep your data for as long as you are a customer or subscriber. If you stop being a customer or subscriber, we may keep your data for up to seven years in order to respond to queries or complaints. We may keep your information for longer than seven years if we are required to do so by law.

Accessing, correcting and porting your data

If you would like to know what information we hold about you, please email us at [email protected] or write to us at Brandsistency, 44 Dobbins Lane, Wendover, Aylesbury, Bucks HP22 6DH. Note that we may have to verify your identity to be certain that it is you that has submitted the request. On receipt of the data, if you find that anything needs correcting, you can contact us again at the same email or postal address. We’ll then take steps to check the accuracy and make the correction(s).

As of 25 May 2018 and the introduction of the GDPR, if you request a copy of your information, we must provide it in a format that can be easily reused. This is known as ‘the right to portability’. You can also ask us to pass your information on to other organisations on your behalf.

Controlling and restricting use of your data

Under the GDPR, you have ‘the right to object’ to our use of your information. If you would like us to stop using your data, you may choose to restrict our use in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at [email protected] or by writing to us at Brandsistency, 44 Dobbins Lane, Wendover, Aylesbury, Bucks HP22 6DH;
  • If you have previously agreed to us using your personal information to send you emails, you may change your mind at any time by clicking on the unsubscribe link contained in each email.

You also have ‘the right to be forgotten’ and can ask us to delete the information we hold. If you would like us to delete your data, email us or write to us at the addresses above and we shall delete it, provided there is no legal reason that we can’t.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Privacy notice changes

Although most changes will be minor, we may change our privacy statement from time to time without notice by updating this page. We encourage you to come back periodically to check that you’re happy with its content. Your continued use of this website after any changes in this privacy notice constitutes your acceptance of those changes.

Any questions?

If you have any questions relating specifically to this privacy notice, you can email them to [email protected]. For further privacy-related information, or to raise a complaint, you can refer to the Information Commissioner’s Office in the UK, or the local data protection office in other countries. For any other questions, please use our contact form.

Updated 8 March 2019

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